Welcome to Professional Counseling and Coaching. By using our services, including therapy, coaching sessions, and online resources, you agree to the following terms.
1. Services
Professional Counseling and Coaching provides mental health therapy, coaching, and related services to clients. Services may be delivered in-person or online, depending on availability and client preference. All sessions are confidential and tailored to individual needs.
2. Eligibility
Clients must be at least 13 years old to receive services. For clients under 18, parental or guardian consent is required. By booking or attending sessions, you confirm that you meet these requirements.
3. Appointments and Cancellations
Appointments must be scheduled in advance. Cancellations require at least 24 hours’ notice. Missed sessions or cancellations with insufficient notice may be charged at the full session rate.
4. Payment and Fees
All fees for services must be paid as agreed upon at the time of booking. Payment can be made via [list payment methods]. Insurance coverage may apply; clients are responsible for verifying coverage and paying any portion not covered by insurance.
5. Confidentiality
All client communications are confidential and protected under applicable privacy laws. Exceptions include:
Threats of harm to self or others
Suspected abuse or neglect of a minor, elderly person, or dependent adult
Court orders or legal requirements
6. Online Sessions
Online therapy sessions use secure video platforms. Clients must have a private, safe space for sessions. Professional Counseling and Coaching is not responsible for technical failures beyond our control.
7. No Guarantees
While we strive to provide supportive, effective services, results are not guaranteed. Therapy and coaching outcomes depend on individual effort, circumstances, and engagement in the process.
8. Termination of Services
Clients may terminate services at any time. Professional Counseling and Coaching reserves the right to terminate services if the relationship is not therapeutic, if safety is at risk, or if terms are violated.
9. Limitation of Liability
Professional Counseling and Coaching is not liable for any indirect, incidental, or consequential damages arising from services provided. Clients are responsible for their decisions and actions based on therapy or coaching guidance.
10. Governing Law
These Terms of Service are governed by the laws of the State of [Insert State], without regard to conflict of law principles.
11. Amendments
We may update these Terms of Service at any time. Updated versions will be posted on our website. Continued use of services constitutes acceptance of the updated terms.
By scheduling or attending sessions with Professional Counseling and Coaching, you acknowledge that you have read, understood, and agreed to these Terms of Service.